Frequently asked questions
1. What materials are used in Vestivium outdoor kitchens?
Our products are crafted from premium 304 stainless steel, offering exceptional durability, corrosion resistance, and a sleek modern finish—ideal for all-weather outdoor use.
2. Are the kitchen modules easy to install?
Yes. Our modular design allows for quick assembly with minimal tools. We provide detailed instructions and optional professional installation services.
3. Do you offer international shipping?
Yes. We ship to the U.S., Canada, Australia, and selected global destinations. Shipping fees and delivery times vary by location.
4. What’s the warranty on Vestivium products?
We offer a limited lifetime warranty on stainless steel components and a 2-year warranty on electronic parts (like fridge modules).
5. Are your kitchens weatherproof?
Yes. All units are built for year-round outdoor use, with weather-sealed cabinetry and rust-resistant construction.
6. How do I clean and maintain my outdoor kitchen?
Use mild soap and water for daily cleaning. Avoid harsh abrasives. Cover when not in use to extend its lifespan.
7. Returns & Refunds
We do not accept returns or exchanges for non-quality issues.
If there is a product quality problem:
1. Please contact our customer service at [service@vestivium.com]
2. Provide your order number, a description of the issue, and product photos or videos
3. After approval, we will provide a return address
4. Once we receive and inspect the product, we will process your refund within 7 business days
