Frequently Asked Questions

VESTIVIUM uses different materials across its series. SERA uses 304 stainless steel with granite or engineered quartz; AEVA combines 201 stainless steel, teak, and sintered stone; ROMA uses 304 stainless steel and sintered stone. Please refer to the specific product page for exact specifications.

Module and complete-set dimensions are listed on the corresponding product page and in the product images. Please refer to the specific SKU for exact measurements.

Yes. VESTIVIUM consultants can provide customized layout solutions based on your space. SERA-C and AEVA offer 90° corner cabinet options, while AEVA also supports a bar extension configuration. 

Yes. Additional storage, trash, and functional modules can be customized. SERA-C and AEVA currently support expansion modules, while additional options for other series are under development.

Yes. Our standard package includes a fixed combination of three modules. If you’d like to replace or customize a module, please contact a VESTIVIUM consultant for available options, pricing, and estimated delivery times.

No. Modules from different series are not designed to be combined due to differences in dimensions, finishes, and construction. Modules within the same series are compatible across production years.

SERA-A offers a modern matte-black design with professional grilling performance. SERA-C features a professional stainless-steel aesthetic with more flexible finish and expansion options. AEVA combines stainless steel and teak in a Nordic-inspired design. ROMA features a matte black-and-gold aesthetic with a premium entertaining focus.

SERA-C is available in natural stainless steel or black brushed stainless steel. SERA-A features a matte-black powder-coated finish. SERA countertops include Black Galaxy granite and engineered quartz, while AEVA and ROMA use sintered stone.

The sink includes a faucet kit and drain assembly with separate hot and cold water inlets. Extension hoses may be used when the water source is farther away. For tank-fed systems, the tank must use a self-priming pump.

The sink cabinet includes a rear access opening for water and drain hoses. Wastewater may be collected in a container inside the cabinet or connected directly to a suitable outdoor wastewater drain.

Please contact our VESTIVIUM consultant for product links and detailed cutout diagrams.

·  Water & Drain: Faucet inlet hose: 1/2" tubing, 0.76" inner diameter, approx. 25" (63.5 cm). Drain hose: approx. 27" (69 cm), 2.2" (5.5 cm) outer diameter. Both can be extended with aftermarket parts.

·  Gas: LPG regulator hose: approx. 35.4" (90 cm). NG connections must be installed by a local licensed professional based on site conditions. Gas fittings follow local standards, defaulting to U.S. standards.

·  Power: Grill: approx. 63" (160 cm). Double-door refrigerator: approx. 67" (170 cm). Single-door refrigerator: approx. 51" (130 cm).

Electrical wiring extends from the rear of the unit. Components requiring electricity include the grill light, electric rotisserie, refrigerator, and ice maker U.S. models primarily use 110V with U.S.-standard plugs. Outdoor GFCI-protected power is recommended, with installation completed according to local electrical codes.

Yes. LPG and NG versions are available for applicable products. Please select your preferred gas option (NG or LPG) on the product page. LPG is generally used with propane cylinders, while NG is intended for fixed gas-line connections. NG installation and conversion must be completed by a qualified professional.

Yes. Each gas appliance requires an independent gas connection. LPG models include the required hose, regulator, and quick-connect fitting. NG models include a quick-connect fitting but do not include a regulator. Professional installation by a licensed technician is recommended. The product is compatible with standard 20-lb propane cylinders, which are not included and may be stored in the cabinet below the gas appliance.

When installed near a non-combustible wall, allow at least 2–3 inches for grill-lid operation and approximately 7 inches behind the unit for ventilation. Always follow the applicable installation manual and local codes.

Modules can be rearranged before fixed utility connections are made. Once gas, water, or electrical connections are installed, modules should not be moved while connected. Utility disconnection and reconnection should be performed by a qualified professional.

The product frame arrives pre-assembled. Customers need to install certain accessories, handles, and module connectors, including the refrigerator handle and SERA-A sink handle. Water inlet, drain, and gas connections must be installed on-site. Natural gas (NG) connections must be installed by a licensed professional. White-glove delivery service is also available.

Large modules are heavy and should generally be handled by two or more people with suitable moving equipment. Simple LPG configurations without water connections may be installed by the customer and can typically be completed within approximately one hour. Complex utility connections require professionals.

VESTIVIUM currently provides remote technical guidance, troubleshooting support, documentation, and replacement parts in the U.S. On-site installation and repair are not currently provided as a standard brand service. Gas, plumbing, and electrical work should be completed by qualified professionals.

Modules include casters and adjustable leveling feet, with leveling capability of up to approximately 2 cm. Products should be installed on a stable, relatively level surface and may be permanently secured when appropriate.

BTU output varies by model. Current examples include SERA V611 Grill at 99,500 BTU, SERA V601 Grill at 87,900 BTU, SERA V411 Grill at up to 75,300 BTU, the SERA infrared side burner at 11,600 BTU, ROMA Grill at approximately 91,300 BTU, and AEVA Grill at 68,600 BTU. Please refer to the specific product specifications for exact ratings.

Available options include grills, griddles, infrared burners, rotisseries, and other accessories depending on the series. The cooking modules include: Kamado modules, teppanyaki grills, pizza ovens, and more. Additional cooking modules are under development.

Included accessories vary by SKU and sales channel. Please refer to the product information manual for the exact configuration. Selected U.S.-warehouse products include an electric rotisserie as standard.

Accessories should be selected according to the applicable SKU and product manual. Currently, accessories are only compatible with the SERA series. Protective covers may be customized according to product requirements. You can also contact our VESTIVIUM consultant for recommendations.

The SERA Kamado cabinet is designed primarily for 18-inch Kamado grills, with an approximate 17.5-inch cutout diameter and 12.1-inch height. For larger kamado grills, the upper part of the module can be removed. AEVA offers a dedicated Kamado cabinet compatible with multiple Kamado sizes. 

Yes. VESTIVIUM refrigerators are designed for outdoor applications and include ventilation and heat-dissipation features. They currently provide refrigeration only and are not designed for sub-zero freezing.

Yes. VESTIVIUM provides product photography, 3D renders, installation materials, and selected real-use videos. Additional detail images or materials can be requested from a VESTIVIUM consultant.

Yes. VESTIVIUM products are designed for outdoor use, but proper protection and maintenance are required. Remove standing water or snow, allow adequate ventilation in extreme heat, and use a fitted all-weather cover during extended periods of non-use.

Applicable products use corrosion-resistant materials including 304 stainless steel and powder-coated 201 stainless steel. Regular cleaning and protective maintenance are recommended, especially in coastal or salt-air environments.

Use a microfiber cloth and non-abrasive cleaner, wiping in the direction of the stainless-steel grain. Remove cleaning residue thoroughly and apply an appropriate stainless-steel or protective cleaner. Avoid abrasive products on control panels and sensitive surfaces. VESTIVIUM grill do the bulk of the cleaning work themselves. All you have to do is preheat on a high heat until the food residue burns off. Remnants can then be easily removed from the cooking grate when it is still hot using the specially designed brushes.

VESTIVIUM products use 304 stainless steel or powder-coated 201 stainless steel for good rust resistance. We recommend wiping metal surfaces weekly with clean water, especially in coastal areas, and applying rust-preventive oil. When not in use for extended periods, use a protective cover to help extend product lifespan.

Warranty coverage for rust-related damage is subject to the applicable warranty terms and maintenance requirements. Rust-through caused by failure to follow recommended cleaning, protection, or maintenance procedures is not covered.

Most in-stock U.S. products ship from the local warehouse within 1–3 business days. Delivery to the contiguous 48 US states typically takes approximately 5–10 business days. Out-of-stock or international orders may require approximately 5–7 weeks.

Kitchen modules are individually packaged and delivered as pre-assembled units. Standard delivery is curbside. Modules should not be tilted or further disassembled during transportation.

VESTIVIUM currently offers standard curbside delivery and an optional “white-glove delivery” service is also available on our product pages. White-Glove service may include additional handling and placement assistance according to the applicable service terms.

Photograph the outer packaging before opening and document the unboxing process with photos or video. Failure to record at the scene may affect VESTIVIUM ability to file a claim on your behalf. If damage or missing parts are discovered, contact VESTIVIUM promptly and request that visible damage be noted on the delivery documentation.

VESTIVIUM products are manufactured in China under brand-managed quality-control standards. North American orders are fulfilled through VESTIVIUM's U.S. warehouse.

U.S. shipping costs are calculated according to product weight and delivery ZIP code. Applicable sales tax is based on the shipping destination. Additional surcharges may apply to Alaska and Hawaii. PO boxes and U.S. territories are currently not supported.

Warranty coverage varies by component: 5-year limited warranty for cabinet structure, lifetime warranty for grill grates, etc. Please refer to the official warranty policy for complete terms.

The warranty covers qualifying manufacturing defects. It does not cover shipping damage, normal wear, misuse, commercial use, modifications, grease fires, severe weather or hail damage, improper chemicals or cleaners, UV damage, scratches, discoloration, or normal surface corrosion.

Products must be properly installed, used, cleaned, and maintained according to the applicable instructions. Regular cleaning, weather protection, and appropriate stainless-steel care are required for applicable warranty coverage. Rust-through caused by failure to follow the recommended maintenance guidelines is not covered under the warranty.

For products purchased through the VESTIVIUM official website, warranty and after-sales support are handled directly by the VESTIVIUM customer service team. Support may include technical guidance, troubleshooting, documentation, and replacement parts.

Return and exchange policies for unopened products depend on the specific SKU and purchase channel, including applicable shipping fees and restocking fee percentages. Custom orders cannot be returned.

Yes. Your payment security is our priority. All transactions on vestivium.com are SSL-encrypted and processed through trusted payment providers. We do not store full credit card details. We accept credit cards, PayPal, and other secure payment methods shown at checkout. Cash on delivery (COD) is not currently available.

VESTIVIUM currently does not operate company-owned U.S. showrooms. Products are primarily sold through the official website and selected platforms including Amazon and Wayfair. Product pages provide detailed images, dimensions, and customer photos for reference.

Customer reviews and real-world product experiences can be found on the VESTIVIUM website and selected third-party platforms, including Wayfair.

VESTIVIUM combines modular design, premium materials, professional cooking equipment, flexible configurations, detailed installation guidance, and ongoing product support to provide a more integrated outdoor kitchen solution than a standalone grill or traditional DIY setup.

Certifications vary by model and may include CE, EN498/EN484, CB, IEC60335-2-102, LFGB, and other applicable certifications. AEVA and ROMA are currently in the certification process. VESTIVIUM has not yet obtained the mandatory approval number required by Massachusetts.